Legal
Privacy Policy
This policy explains how personal information submitted through renugoyal.com is handled. It applies to this marketing website and its contact and booking forms—not to the full clinical record created during therapy.
Last updated: 31 July 2026
Who we are
This website is operated by the clinical psychology practice of Dr. Renu Goyal, based at First floor, CM24, opposite DPS 122, above Lenskart, Sector 122, Noida, Uttar Pradesh 201316, India. You can contact us at drgoyal.renu@gmail.com or +91 9205 123 404.
Information we collect
We collect information you choose to submit through the website, including:
- Contact form details (name, email, phone, subject, and message)
- Booking request details (name, email, phone, consultation type, preferred date and time, optional notes, and consent confirmation)
- Technical data that may be logged by hosting infrastructure (such as IP address, browser type, and request timestamps) for security and reliability
We do not ask you to submit detailed clinical histories through public forms. Please share only what is needed to arrange contact.
How we use information
Information from forms is used to:
- Respond to enquiries and schedule consultations
- Route corporate, workshop, assessment, or speaking requests to the appropriate follow-up
- Maintain basic records of communication with the practice
- Protect the site against spam and abuse
We do not sell personal information. We do not use form submissions for unrelated marketing lists.
Clinical confidentiality
Therapy, assessment, and counselling conversations are confidential within applicable professional and legal limits. Website form data is an administrative intake channel—not a substitute for a clinical record. Once care begins, confidentiality is governed by professional ethics, RCI standards, and Indian law, including required exceptions such as risk of serious harm or lawful disclosure requests.
Analytics and cookies
This site may use essential cookies required for basic functionality and security. If privacy-respecting analytics (for example, aggregated page-view tools) are enabled in the future, they will be configured to minimise personal identification. See the Cookie Policy for details.
Retention
Enquiry and booking messages are retained only as long as needed to complete scheduling and maintain a reasonable administrative history, unless a longer period is required for legal, security, or clinical continuity reasons.
Your choices
You may request access to, correction of, or deletion of personal information you submitted through this website by emailing drgoyal.renu@gmail.com. We may need to verify your identity before acting on a request. Some retention may be necessary for legitimate practice or legal reasons.
Children
Parents or guardians should submit booking or contact forms on behalf of minors. Do not send sensitive child clinical details through public website forms.
Changes
We may update this policy as the website or legal requirements change. The “Last updated” date at the top will be revised when material changes are made.